Insurance Sales Account Manager


Competitive Insurance Now, Seattle, WA |  2003 – Present
Insurance Sales Manager

Championed the growth development of a large west coast region for this major insurance carrier selling products and services through underwriting a large portfolio of title insurance subsidiaries. Built a multi-million dollar book of business developing a small to medium sized accounts across diverse industry sectors. Greatly reduced account retention risk by executing business strategies by serving as a trusted account representative.

  • Realized annual revenues of $7.6M through pipeline development and renewal of new policies.
  • Carved out new business acquisition opportunities through execution of 45 annual conferences.
  • Led aggressive negotiations and renewed proposals that propelled client wins
  • Executed business alternations that spurred business growth across the account landscape.
  • Built client trust as the go-to-person for problem resolutions focused on title searches.
  • Pushed processes forward and collaborated with attorneys to solve complicated issues.
  • Managed annual business development meetings and facilitated on-site and web-based training.
  • Designed and implemented business management practices and cost-containment strategies.
  • Crafted business mechanisms, performance metrics, and repeatable / best processes.
  • Ensure satisfaction of requirements and revenue goals working closely with agents.
  • Co-performed underwriter audits, serving as a business partner and liability coach to clients.
  • Monitored business processes to ensure compliance with regulated payment procedures; identified fraudulent management of multi-million dollar escrow fund accounts; and tracked receivables.
  • Trained clients in state regulations, risk guidelines and industry practices to reduce business practice risk.


Emory College, Arlington, VA
Bachelor of Science in Business Administration


MS Word and Excel; Title Insurance Databases