PROFESSIONAL EXPERIENCE
Competitive Insurance Now, Seattle, WA | 2003 – Present
Insurance Sales Manager
Championed the growth development of a large west coast region for this major insurance carrier selling products and services through underwriting a large portfolio of title insurance subsidiaries. Built a multi-million dollar book of business developing a small to medium sized accounts across diverse industry sectors. Greatly reduced account retention risk by executing business strategies by serving as a trusted account representative.
- Realized annual revenues of $7.6M through pipeline development and renewal of new policies.
- Carved out new business acquisition opportunities through execution of 45 annual conferences.
- Led aggressive negotiations and renewed proposals that propelled client wins
- Executed business alternations that spurred business growth across the account landscape.
- Built client trust as the go-to-person for problem resolutions focused on title searches.
- Pushed processes forward and collaborated with attorneys to solve complicated issues.
- Managed annual business development meetings and facilitated on-site and web-based training.
- Designed and implemented business management practices and cost-containment strategies.
- Crafted business mechanisms, performance metrics, and repeatable / best processes.
- Ensure satisfaction of requirements and revenue goals working closely with agents.
- Co-performed underwriter audits, serving as a business partner and liability coach to clients.
- Monitored business processes to ensure compliance with regulated payment procedures; identified fraudulent management of multi-million dollar escrow fund accounts; and tracked receivables.
- Trained clients in state regulations, risk guidelines and industry practices to reduce business practice risk.
EDUCATION
Emory College, Arlington, VA
Bachelor of Science in Business Administration
COMPUTER SKILLS
MS Word and Excel; Title Insurance Databases