SALES MANAGEMENT :: INFORMATION TECHNOLOGY
A+ Certified Technician and credentialed webmaster seeking to transition career to a position in which a strong sales background, technical expertise, creative talents, and accomplished freelance work will be of value. Experienced in all areas of project management, client relations, sales management, network administration, website development, staff training and supervision, and general accounting.
Technical Proficiencies
• Develop websites from concept to completion overseeing the planning, design, and programming.
• Provide consultation on business branding, web design, and content development.
• Build and maintain desktops and network servers to ensure system integrity and security.
• Software installation, configuration and maintenance / proper un-installation.
PROFESSIONAL EXPERIENCE
Company, Town, XX Date – Present
Territory Sales Manager
• Manage all aspects of the sales cycle from initial lead qualifications to the close of the sale.
• Generate sales leads through execution of aggressive cold calling efforts.
• Revisit old sales leads exercising a proven ability to overcome objection.
• Build strong relationship with new and existing customers.
• Maximize revenue growth and exceeded corporate goals and objectives.
• Manage purchasing reports to ensure products were shipped on time.
• Develop product knowledge and identified which products met client needs and preferences.
• Handled all administration functions for each sale.
• Managed client accounts and contact information in ACT!
Company, Town, XX Date – Date
Executive Account Manager
• Brought in to service the company’s top clients.
• Cultivated strong customer relationships.
• Ensured continuous client satisfaction and support.
• Trained and managed a staff of five employees.
• Handled customer questions and concerns and problem escalations.
• Analyzed weekly purchasing reports.
• Calculated all required re-stocking levels.
• Processed purchasing orders with corporate office.
Company, Town, XX Date – Date
Executive Account Manager
• Coordinated sales activities, promoted sales techniques, and held a high profit margin.
• Managed departmental employees and coordinated the delegation of assignments.
• Maintained proper and updated signage and product.
• Interfaced extensively with outside vendors and sales representatives.
• Established, implemented and maintained security measures.
• Held bi-monthly staff meetings on loss prevention tactics.
• Received and secured “high ticket” items on daily vendor orders.
Company, Town, XX Date – Date
Assistant Store Manager
• Co-managed total retail sales operations and profitability of three stores.
• Hired, trained and supervised sales associates and installation personnel.
• Opened store and handled end-of-day balancing and deposits.
• Sourced, established and built contacts and vendor relationships to promote product sales.
• Advised manager of current activities as well as advised on advertising and marketing strategies.
• Retained and maintained accounts growth and profitability.
EDUCATION
College, Town, XX
Degree Name, Major, Date
CREDENTIALS
Certified A+ Technician
Microsoft Certified Systems Engineer (Pending)
Certified Webmaster
COMPUTER SKILLS
Technical:
Windows 98, 98SE, ME, 2000, NT, XP, 2003, Vista
Dreamweaver
Windows Server 2003
POP3
Flash
HTML
XHTML
PHP
MYSQL Database
Java
Web 2.0
General:
MS Office Professional
Adobe Photoshop CS2
Basics of Networking
ACT 2000
Lotus