Group Sales — Hotel, Restaurant & Hospitality
OBJECTIVE
Seeking a position in Group Sales where an expected degree in Food Service and Restaurant Administration will be of value. Offer an internship as a Guest Services Agent and eight years of part-time office work while attending school full time.
EDUCATION
State University of Any State
Bachelor of Science, Food Service and Restaurant Administration, expected May XXXX
Core Coursework
Restaurant & Catering Management HR / Staff Supervision Design Layout & Operations
Food Service Systems Management Retail Management Fundamentals of Marketing
Cost Control & Service Management Fundamentals of Management Organizational Behavior
Consumer Resource Management Business Ethics Computer Application-Food Service
CAMPUS LEADERSHIP — Sales Management
Fundraiser Coordinator
• Co-directed the planning and coordination of a highly successful fundraising campaign.
• Trained and supervised 30-40 student “telemarketers” per shift in areas of sales strategies and closings.
• Received promotions each semester for ability to grow sales and motivate student volunteers.
• Accomplishment: generated $100,000+ in donations over a 10-week period at the rate of $1,000 per night.
INTERNSHIP EXPERIENCE
Company One, Town, US date to date
Intern Guest Services Agent
• Managed front desk activities for this 108-room hotel in charge of group sales, guest accommodations, complaint resolution, cardkey assignment, wake-up calls, food service, financial transactions, and vault drops.
• Conducted hotel tours for potential guests and corporate accounts to assess needs and preferences for special events, business meetings, and luncheons in areas of space requirements, catering services, and amenities.
• Coordinated the logistics of floor planning, seating arrangements, and audio-visual set-up.
• Established pricing structures and effectively negotiated sales contracts.
WORK HISTORY
Company Two, Town, US date to date
Office Assistant, Part-time
• Manage accounting functions including insurance billing, expense tracking, and year-end closings.
• Coordinate front desk activities in areas of general and emergency patient scheduling of adults and children.
• Record patient information with a proficiency in medical terminology and ICD-9 / CPT coding.
• Negotiate with vendors to ensure the cost-effective purchase of office and medical supplies.
COMPUTER SKILLS
Windows XP; MS Word, Excel, Power Point, AutoCAD, Quicken; Internet research
