Mr. John Smith
1234 E. Main Street
Any Town, US 55555
Dear Mr. Smith:
I am very interested in joining an organization such as Retail USA. During my online research, I was very excited to learn about the current opening for a customer service manager, and feel my qualifications and your requirements are a good match. For your review, I have attached my resume for your consideration.
I bring with me eleven years of broad experience that includes eight years of dedication with ABC Clothing Company overseeing three regional stores.
In this capacity, a large part of my work focused on vendor sourcing, selection, budget control, program development, and implementation of personnel management and cost-reduction. Under my direction, the stores ran efficiently and sustained profitably.
As there is much to convey, I have outlined below my core areas of competencies to illustrate what I would bring to the position and your organization:
A drive to ensure customer service excellence by way of special offerings and expedited problem resolution coupled with courtesy “appreciation” incentives.
Ability to motivate and lead a staff to facilitate a positive, collaborative workplace.
Exceptional decision making and problem solving skills, from quick in-store issues to situations that require escalation and corporate attention.
Program management in all areas of sales, merchandising and HR directives.
If you feel there is a mutual interest, I would welcome the opportunity to meet with you to learn more about your company, the requirements of the position, and how my qualifications would be a good fit.
Thank you in advance for your time and consideration of my candidacy. I look forward to hearing from you soon.