Cover Letter – Inbound Call Center Manager

Mr. John Smith
Department Manager
ABC Company
1234 E. Main Street
Any Town, US 55555

Dear Mr. Smith:

I am very interested in joining an organization such as (name the organization). During my online research, I was very excited to learn about the current opening for a (specify position), and feel my qualifications and your requirements are a good match. For your review, I have attached my resume for your consideration.
Your online vacancy announcement for a Call Center Manager posted in this week’s Business Bazaar is a great match for my background and career direction. Specifically, your requirements for someone with more than seven years of experience managing a large staff of more than 100 people to ensure customer support operations at several inbound call centers.
The following represents what I would bring to the position:

A team oriented professional with a positive work ethic and deep commitment to providing excellent results in all areas of productivity and quality assurance.

* A track record of excellence for meeting daily call-to-sell ratios.

* Ability to train, motivate and evaluate a global staff of full and part time agents to perform.

* I would welcome the opportunity to meet with you in person to learn more about your business and to explore employment possibilities.

If you feel there is a mutual interest, I would welcome the opportunity to meet with you to learn more about your company, the requirements of the position, and how my qualifications would be a good fit.

Thank you in advance for your time and consideration of my candidacy. I look forward to speaking with you soon.

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