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Cover Letter – Customer Service Department Manager

Mr. John Smith
Department Manager
ABC Company
1234 E. Main Street
Any Town, US 55555

Dear Mr. Smith:

I am very interested in joining an organization such as (name the organization). During my online research, I was very excited to learn about the current opening for a (specify position), and feel my qualifications and your requirements are a good match. For your review, I have attached my resume for your consideration.
With 12 years of experience in customer service, sales and marketing, I offer the right combination of experience and skills to strengthen any customer service organization.

I am a highly motivated customer service manager with outstanding communication and interpersonal skills. This, in my opinion, is essential to ensuring a highly productive business. I believe that a good manager must be able to convey goals and motivate a staff to do the job right. And, I strive to live up to my own standards.

That is why I have always worked to ensure my teams are considered top-notch employees who understand the value of customer service excellence and are accountable for the quality of service delivered to major clients. After all, the performance of my team is a reflection of my leadership.

As a manager, I am adept at developing and implementing strategies, and measuring its performance to ensure the success of all objectives, whether a new product launch or a process improvement initiative. This is the philosophy and work ethic that I would bring to your organization.

If you feel there is a mutual interest, I would welcome the opportunity to meet with you to learn more about your company, the requirements of the position, and how my qualifications would be a good fit.

Thank in advance for your time and consideration of my candidacy. I look forward to hearing from you soon.

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