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Cover Letter – CSR Seeking A Supervisory Position in NonProfit

Mr. John Smith
Department Manager
ABC Company
1234 E. Main Street
Any Town, US 55555

Dear Mr. Smith:

I am very interested in joining an organization such as (name the organization). During my online research, I was very excited to learn about the current opening for a (specify position), and feel my qualifications and your requirements are a good match. For your review, I have attached my resume for your consideration.
As you will see from my resume, I am currently excelling as a customer service representative for GreenWorld. My primary role is to represent the company as one of the leading goodwill organizations in the world.
I am very proud to be a part of such an important non-profit organization that strives to make a difference in the world.

When I saw that MakePeace is searching for a supervisor to oversee its customer service department, it seemed too good to be true. I feel my exposure working for a similar organization as a customer service representative for more than seven years has prepared me for this position.

The range of my responsibilities goes far beyond providing customer support. I have assisted the department supervisor in coordinating daily administrative activities, and have acted as a department supervisor, as needed.

The range of these administrative activities includes staff scheduling, team training, and quality assurance monitoring. I have even prepared payroll and customer billings.

Unfortunately, there is no room for advancement at this time. Otherwise I would stay on with the company, as I am a dedicated employee. In fact, my manager and I have discussed the limitations the company has to offer me in the next five years, and he does not want to hold me back from progressing my career.

My manager is fully supportive of my efforts to find a new professional home, and will provide my next employer with a glowing recommendation.

If you feel there is a mutual interest, I would welcome the opportunity to meet with you to learn more about your company, the requirements of the position, and how my qualifications would be a good fit.

Thank you in advance for your time and consideration of my candidacy. I look forward to hearing from you soon.

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